Managed phone systems
Extensions, menus, ring groups, queues, and voicemail built around the way your business answers.
Find your setupPHONE SYSTEMS · SIP TRUNKS · SWITCHBOARD PORTALBusiness calls.
Business calls.
Handled better.
Managed phone systems, SIP trunks, and a simpler portal experience. Designed around your business. Supported by the team that understands your network.
Designed for your workflowManaged by My Net Security
Main office
Sample dayTotal calls142Sample activity
Answered128Connected calls
Missed95 more to voicemail
Call volume 8 AM–4 PM
Business hoursWeekdays · 8:00 AM–5:00 PM
Front deskAfter hoursEvenings & weekends
VoicemailHoliday greetingScheduled closure
Custom routeIllustrative call flow. Available controls depend on the deployment.
Sample caller 01Main office · Extension 1000:34
Sample caller 02Service team · Extension 1201:12
Sample caller 03Main office · Extension 1000:48
Illustrative messages only. No real calls or audio are connected.
Explore the tabs. This is a design preview, not a live account.
Your phones. Your network. One team.From the first call flow to ongoing support.
THE MY NET SECURITY APPROACH
A phone system built around your business.
The right caller experience starts with understanding how your team works.
We bring the phone system, SIP service, network, and ongoing support into one coordinated plan. From a busy front desk to multiple locations, your setup should make daily work easier.
Why businesses choose MNSA team that knows your technology
Work with My Net Security on the phones and the infrastructure that supports them, with responsibilities defined in your service plan.
Call flows that fit the way you work
Office hours, departments, queues, transfers, and after-hours instructions designed around your people and your callers.
Continuity considered from the start
Our managed backup PBX and SIP failover service is in development, with a defined recovery plan and testing for each deployment.
YOUR BUSINESS COMMUNICATIONSEvery part of the call.
Every part of the call.
Thought through.
Start with the phone system and connectivity you need today, then add the tools that make sense for your team.
SIP trunks & numbers
Business voice connectivity, number porting coordination, and call capacity planned with your PBX.
Connect your callsCalling beyond the desk
Optional Sangoma Talk mobile calling for supported systems and users, with licensing and setup confirmed.
Explore mobile callingMEET SWITCHBOARDYour phone system.
Your phone system.
A clearer view.
We’re building a simpler way to understand call activity and manage everyday phone-system tasks.
Switchboard brings the information your team needs into a focused customer experience, with controls matched to the deployment.
- Call activity & reporting
- Voicemail visibility
- Extensions & ring groups
- Business-hour schedules
Product preview. Functions shown reflect the design direction; customer availability is confirmed during deployment.
Switchboard / Call activityIllustrative preview
A clearer picture
Find the calls that need attention.
Call history, destinations, and outcomes in one view.
| Caller | Destination | Outcome |
|---|---|---|
| Sample caller 01 | Front desk | Answered |
| Sample caller 02 | Service team | Missed |
| Sample caller 03 | Main office | Voicemail |
| Sample caller 04 | Front desk | Answered |
Product preview · No customer data · Features vary by deployment
BUSINESS CONTINUITY
A second path for your business calls.
A phone-system failure should have a response plan.
We’re developing a managed standby phone system with SIP trunk failover to give new incoming calls an alternate route when the primary PBX cannot be reached.
- A separate standby environment for your business
- Backup routing based on your actual call flow
- Phone, network, and power dependencies considered together
- Recovery behavior tested before activation
In development, subject to validation. A backup PBX reduces some outage risks; it does not guarantee uninterrupted calls or replace working power and connectivity.
PLANNED CALL ROUTINGIn development
Your published phone numberIncoming call through SIPStation
Primary destination
Your primary phone systemYour menus, extensions, and call flow
Business as usual
Your team answersAt the office or an approved endpoint
The primary phone system handles everyday calls. A separately prepared standby system is part of the planned continuity service.
Your published phone numberCarrier cannot reach the primary PBX
Configured carrier failover
MNS-hosted standby systemPrepared with your agreed backup call flow
Reachable, powered endpoints required
Your agreed answering destinationCompatible phones or an alternate number
New calls can take the configured backup route. Handset reconnection is separate; active calls may drop. Recovery behavior must be tested for each deployment.
Illustration only. It does not represent live monitoring or a guaranteed recovery time.
CONNECTED TO THE WAY YOU WORK
Your phones belong in the bigger picture.
Start with a proven phone platform, supported SIP service, and compatible handsets. Then explore connections to your CRM, help desk, contact directories, or practice software.
Explore the integration approachApplication connections are assessed individually. Named workflow categories do not imply an available native integration.
FreePBXCore phone platform
Sangoma SIPStationBusiness SIP connectivity
YealinkCompatible business phones
Sangoma TalkOptional · Active license required
CRM & help deskWorkflow assessment
Practice softwareWorkflow assessment
COMPARING YOUR OPTIONS?
Look at the whole service behind the phone.
Comcast, Weave, and Nextiva offer established communications platforms. My Net VoIP is for businesses that value a phone system designed and supported alongside their network and IT.
Compare the approachWho understands your environment?
MNS can coordinate phones, switching, internet connectivity, and IT support within the agreed scope.
Who designs and maintains the call flow?
We help turn your operational needs into a practical setup, then keep it aligned as the business changes.
What happens when something fails?
Continuity should have named dependencies, tested behavior, and a documented recovery procedure.
BUILT AROUND REAL OPERATIONS
For the people on the other end of the call.
Veterinary practices
Busy front desks, department routing, after-hours instructions, and clear paths for clients to reach the right team.
Professional offices
Consistent greetings, reliable transfers, flexible schedules, and a coordinated experience for staff and clients.
Multiple locations
Location-specific numbers and call flows, with a plan for how teams connect and support one another.
A FEW GOOD QUESTIONS
Before you make the switch.
Can we keep our existing business numbers?
We review each number for portability and coordinate the approved transfer with the providers involved. Keep the current service active until the port is complete and calling has been verified.
Can you work with our existing phones or phone system?
We assess the hardware, firmware, licensing, and current configuration before recommending what to keep or replace. Supported equipment may be reusable; compatibility is confirmed in your proposal.
Is the backup service available now?
The managed backup PBX and SIP failover service is in development. Each deployment needs validation of carrier routing, phone behavior, connectivity, emergency calling, and recovery before it is offered as operational protection.
Do you integrate with our practice software or CRM?
Tell us the application and the workflow you want. We assess its supported interfaces, licensing, and permissions before committing to an integration. We confirm the specific connection and its supported features in your proposal.
How is the service priced?
We build a proposal around locations, users, concurrent calls, phone numbers, equipment, implementation, support, and any selected options. That gives you a clear scope to compare with other providers.
LET’S DESIGN YOUR NEXT PHONE SYSTEM
Better calls start with a better plan.
Tell us how your team works, what your current system gets wrong, and what you need next.